Contact Us

Do you have a query to ask or a suggestion to tell for Fun Kids Guide?

Do share your queries by writing us an email!

GET IN TOUCH

Send your queries to info@funkidsguide.com or alternatively, complete the form below:

Due to the volume of responses we receive, we aim to reply to your query within 2 business days. 

Alternatively, you can call our local numbers:

Melbourne: +61 (3) 90345179

Sydney: +61 (2) 80734121

Brisbane: +61 (7) 30535076

Perth: +61 (8) 65380502

In the meantime, your query can be answered in the FAQ section below.

 

FREQUENTLY ASKED QUESTIONS

While we try to do our best to include as many cities as we can. Either your city will come soon or we are choosing to target cities with high demand. We apologize if your city is not yet represented.

We aim to get every business that kids and families would enjoy. If your business is not listed then visit our advertise with us page. Also, Fun Kids Guide has the right to not list a business if we feel that it does not meet the criteria. For more information about this, see our Terms and Conditions. Email us a query if  you have any concerns.

Yes, it is absolutely 100% free to have the basic details of your company listed on Fun Kids Guide. Should you wish to make any changes or add content like videos and pictures, please reach us via phone call at your most convenient time.

For a free basic listing we aim to include the minimum fields, if these fields are blank then apply online to add them (open the link to see what is required). However, only upon upgrading can a business listing page obtain even more information about their business. Upgrade now to complete your page or request assistance by emailing advertise@funkidsguide.com.

The basic business listing includes the following:

  1. The Business name
  2. Business address and contact details  (phone, email and website)
  3. A description of the business, product and/or service.
  4. Hours of operation.
  5. Exposure through the Fun Kids Guide website and our social media pages

We have categorised all the businesses  under different subcategories and as part of the free basic listing we have chosen high-quality resolution images as the default image for the subcategory. It may seem you have the same image as your competitor, that’s because we could offer you the opportunity to differentiate you by having your own brand and image with a simple upgrade. Simply upgrade by visiting our Advertise with Us page for more details.

We find businesses through search engines and directories. We collect as much information that’s made publicly available about their postal address, phone number, opening hours, pricing admission, website link and social media.  If there is an error with the information or it is outdated then please get in contact with us to update for free at advertise@funkidsguide.com.

 

Being  a part of Fun Kids Guide gives you access to the following:

  1. FREE basic advertising and marketing aimed at aussie families
  2. Greater exposure for your family-oriented business
  3. A reputation as a trusted, family-friendly business
  4. New customers through your door
  5. Increased customer loyalty

Our current listing for families includes the following:

  • Events
  • Indoor Activities
  • Outdoor Activities
  • Classes
  • Party Needs
  • Shops 
  • Restaurants

We will endeavour to place your business to an appropriate category as best as we can.

Our site is dependent on excellent, informative content which is why we do seek freelance writers. For more information about this you can download a kit from the Write for Us page.

Currently, only administrators at FKG have access to make manual edits. Please do send a request to edit at advertise@funkidsguide.com and we will make those changes for you.

Yes, you can. We strongly recommend that being on our website will help give you the extra visibility. A basic listing is free. However, do send us a request to remove a business listing at advertise@funkidsguide.com and we will clarify your details for security reasons. 

Comments and reviews are currently disabled. On the Instagram and Facebook pages that option is available.

If you do want to give us feedback then we will be happy to hear from you.

Send us your comments and reviews to info@funkidsguide.com.

In this situation, we advise you contact the business directly to resolve any issues. While we sympathize with your bad experience, as stated on our Terms and Conditions, visitors must take responsibility for their own visits to these listed businesses. 

We do value your privacy, whether as a visitor or a business owner. For transparency on our privacy policy please see our Terms and Conditions page.

For other queries click on the links below: